Our commitment to quality
Quality is a fundamental corporate value for ArcelorMittal. ArcelorMittal Long Products Canada therefore works hard to make its products and services meet or exceed customer expectations. To achieve this objective, we encourage the promotion of a quality culture throughout the company. We focus on eliminating non-quality to maintain our reputation as a top supplier and secure long-term sustainability.
The steel produced by ArcelorMittal Long Products Canada is used in many applications (road construction, automobiles, etc.) where safety is essential. Therefore, our goal is to deliver steel that satisfies end-user requirements.
At ArcelorMittal Long Products Canada, quality guides the various phases of production:
- Understand customers’ needs
- Control manufacturing processes
- Control product quality
- Make quality deliveries
We are supporting our business partners on an ongoing basis in the development of new steel-based products or to address any quality-related issues.
Each of our plants is certified under ISO 9001, a proven quality management system.
Research and development
As part of an international corporation, we benefit from the expertise of a worldwide network of R&D facilities.
ArcelorMittal has 1,300 full-time researchers in our R&D centres around the world where new products and steel-based solutions are developed.
Located in North America and Europe, our 11 research centres specialize in three areas of particular interest: steel products and solutions, process-related research, and technical support for steelworks. Each centre specializes in a particular field in addition to carrying out secondary activities.
In our mills, we also have engineers dedicated to research and development as well as product improvement. Their goal is to optimize our production and our delivery of high-quality solutions to clients.